We Build Any Custom Software Your Restaurant Needs
Off-the-shelf tools weren’t built for how you run service. We design and build the software that is — a CRM and loyalty system for your concept, an online-ordering or reservation portal you own, operator dashboards, and custom AI agents. Built with Claude Code. 10× faster delivery. Same quality. Lower cost.
We Don’t Write Code Line-by-Line. We Direct AI Agents.
Traditional dev shops bill hourly while engineers type. We use Claude Code — Anthropic’s official CLI for AI-assisted development — to build production software faster than any human-only team can match. The output is the same (or better). The cost and timeline are dramatically lower — which matters when you’re running a restaurant, not a software company.
For agentic systems tailored to restaurant operations — reservation automation, no-show recovery, loyalty flows — we build on the Claude Agent SDK, the OpenAI Agents SDK, VAPI and Retell for voice, choosing the right stack for each build.
Off-the-Shelf Software Wasn’t Built For How You Run Service
Restaurant teams get stuck duct-taping generic tools together — paying for seats they don’t use, re-keying data, and still missing the one system they actually need. When the software doesn’t fit, we build one that does.
Off-the-shelf software doesn’t fit
You pay for seats and features you never use, and the one workflow you actually need isn’t there. Generic tools force your restaurant to bend around the software — instead of the other way around.
No CRM or loyalty system built for THIS restaurant
A boxed CRM doesn’t know covers, party size, occasion history, or your loyalty tiers. Your regulars, your VIPs, and your win-back list live in your head — not in a system you can run the business on.
No online-ordering or reservation portal that’s yours
You rent your ordering and reservations from Toast, OpenTable, or Resy — paying per cover, per order, and never owning the guest. There’s no branded portal that belongs to you.
Your data is scattered everywhere
Sales in Toast, covers in Resy, labor in 7shifts, marketing in GHL, and the rest in spreadsheets. Nothing reconciles, so you can’t answer a simple question like "who are my best guests this quarter?"
You need a custom AI agent, not a toy chatbot
A generic bot can’t handle a 12-top request, an allergy question, or a no-show recovery call in your brand voice. You need an AI agent trained on your operation and wired into your tools.
You’re flying blind on the numbers
No single dashboard shows covers by shift, no-show rate by day, or repeat-visit rate by channel. Decisions get made on gut feel because the reporting you need doesn’t exist.
Any custom software — a restaurant CRM/loyalty system, an online-ordering or reservation portal, operator dashboards, a custom AI agent, or something no one’s built yet — we can build it for you. Get a quote by booking a call.
Software Built Around Your Restaurant — Not the Other Way Around
Whatever the gap in your operation, we build the tool that fills it. Here are the most common — but the list is only a starting point.
Restaurant CRM & loyalty system
A CRM built around covers, occasions, VIP tiers, and visit history — with a loyalty ledger, points, and rewards that fit exactly how your restaurant runs.
Online-ordering portal
A branded ordering experience you own — no per-order tax to a third party, first-party guest data captured on every order.
Reservation portal
Your own booking flow with deposits, waitlists, one-tap reschedule, and automated reminders — branded and owned by you, not rented.
Operator dashboards
One source of truth pulling POS, reservations, labor, and marketing into live views: covers by shift, no-show rate, repeat-visit rate by channel.
Custom AI agent software
Reservation hosts, no-show recovery callers, review responders, and menu-aware chatbots — trained on your concept and connected to your stack.
Anything else you can spec
Internal ops tools, multi-location platforms, guest mobile apps, POS-to-CRM pipelines — if it runs your restaurant better, we can build it.
Three Categories of Custom Software
From a single agent to a full SaaS platform — we cover the spectrum.
Agentic AI Systems
Multi-step AI agents that take actions, use tools, and complete real restaurant workflows — built on Claude Agent SDK or OpenAI Agents SDK.
- Guest reactivation & win-back agents
- Review response & reputation agents
- Promo blast & slow-night fill-up agents
- POS data-extraction & reporting agents
- Multi-agent orchestration with handoffs
Custom AI Voice Software
Production voice agents that answer reservation calls or place follow-up calls — built on VAPI, Retell, or custom Twilio + Claude pipelines.
- AI reservation receptionists (24/7)
- No-show recovery & re-booking callers
- Lapsed-diner win-back calling campaigns
- Post-visit satisfaction survey callers
- Large-party & private-event qualification bots
Custom Business Software
Full applications — web, mobile, internal ops tools, SaaS — built around your specific restaurant workflow with modern stacks.
- Restaurant CRM & loyalty platforms
- Online-ordering & reservation portals you own
- Multi-location guest management platforms
- Operator dashboards & POS-to-CRM pipelines
- GHL custom apps & Marketplace builds
Agentic Systems We Can Build for Your Restaurant
Concrete examples of agents we can ship — each one solving a real restaurant or food-service problem. These are starting points; we customize to your concept and guest base.
AI Promotional Blast Agent
Researches slow nights and seasonal opportunities, drafts personalized SMS and email specials tailored to each guest segment, sends them at optimal times, handles opt-out management, and reports opens and covers filled — fully autonomous.
AI Guest Support Agent
Handles incoming messages across web chat, Facebook DM, and SMS. Resolves tier-1 questions about hours, menu, parking, and allergy policies automatically. Escalates private-event inquiries to a human with full guest context already gathered.
AI Reservation Receptionist
Answers your reservation line 24/7 in a natural human voice. Qualifies party size and occasion, books covers directly to your reservation calendar, transfers large-party inquiries to the events team, and texts you a summary of every call.
AI No-Show Recovery Caller
Places automatic follow-up calls to guests who missed their reservation. Uses your tone and brand voice, offers to rebook, leaves voicemails, and logs every outcome directly into your GHL CRM with a structured contact record.
AI Menu & Event Doc Agent
Reads catering proposals, event booking forms, and menu feedback sheets. Extracts structured data (guest count, dietary requirements, event date, room preference). Routes to the right manager and files everything into your CRM.
Competitor & Market Research Agent
Scans competitor menus, Google review trends, and local food event schedules on a recurring schedule. Synthesizes a weekly report on pricing shifts, menu gaps, and local foot-traffic opportunities — like a junior analyst that never sleeps.
AI Review Response Agent
Monitors Google and Facebook for new reviews every hour. Drafts a warm, on-brand reply within minutes — celebrating five-star wins and de-escalating one-star complaints — then posts automatically or routes for approval.
POS & Reservation Platform Sync Agent
Connects to Toast, OpenTable, Resy, Square, or Clover — no native GHL integration required. Pulls new covers and loyalty check-ins on a schedule, creates and updates GHL contacts, and triggers post-visit follow-up sequences automatically.
AI Birthday & Loyalty Club Agent
Scans your guest list daily for upcoming birthdays and loyalty milestones. Drafts and sends personalized birthday offers and reward notifications at the right moment, tracking redemption back into the CRM for ROI reporting.
AI Restaurant Performance Agent
Connects to your POS, GHL, and reservation platform. Generates weekly cover-count summaries, no-show rate alerts, repeat-visit trends by acquisition channel, and answers natural-language operational questions on demand.
AI Staff Application Screener
Reviews every incoming application against your front-of-house or kitchen criteria. Scores candidates, flags top matches for your GM, drafts interview invitation emails, and books screening slots automatically.
AI Restaurant Content & SEO Agent
Researches trending menu keywords and local food trends, drafts SEO-optimized blog posts and social captions tailored to your concept, schedules across platforms, and tracks performance — replacing a content team for a fraction of the cost.
Don’t see your use case? Book a discovery call — if it’s possible to build, we can build it.
The Stack We Build On
We pick the right tool for each job — but here are the ones we use most.
Foundation models & SDKs
Voice AI
Restaurant platforms & infra
From Idea to Production in 5 Steps
A clear, predictable engagement — no scope creep, no surprises.
Free Discovery Call
30 minutes. We understand your problem, current stack, and goals.
Scoping & Fixed Quote
Written scope document with milestones, timeline, and a fixed-price estimate.
Build Sprints
1–4 week sprints with weekly demos. You see progress every Friday.
Testing & QA
Edge cases, security, performance. We don’t ship broken software.
Deploy + 30-Day Warranty
We deploy to your infrastructure and fix any bugs free for 30 days.
Two Ways to Engage
Project-based or hourly — whichever fits your needs.
Fixed-Price Project
- One-time payment milestones
- Written scope & fixed timeline
- No surprise charges — fixed scope
- 30-day bug-fix warranty included
- Best for clearly-defined builds
Hourly Engagement
- Pay only for hours worked
- Best for ongoing iteration
- Daily Loom updates included
- Cancel any time (1-day notice)
- Best for evolving requirements
You Own Everything We Build
No lock-in, no royalties, no surprises — every build ships to your infrastructure under your accounts.
100% IP transfer
The code lives in your repo and runs under your accounts. We retain no licenses, no rights, no royalties — it’s fully yours.
30-day bug-fix warranty
Every fixed-price build includes 30 days of free bug fixes after launch, so you go live with confidence.
Deployed to your infra
We deploy to your cloud, your domains, your GHL — never trapped on a platform you can’t leave.
NDA ready
Send your standard NDA at the discovery call and we sign before any guest data or POS access is shared.
Custom Software FAQ
Traditional dev shops bill hourly while engineers manually type code. We use Claude Code — Anthropic's official AI-assisted development CLI — which lets a small team ship the same software 10× faster. Same quality, dramatically lower cost. The output is yours, fully owned and deployable to your infrastructure.
Yes — it's one of the most common things we build. A CRM designed around covers, party size, occasion history, and your VIP tiers, with a loyalty ledger, points, and rewards that match exactly how your restaurant runs. Not a generic contact list — a system you can actually operate the business on.
Yes. We build branded ordering and reservation portals that belong to you — deposits, waitlists, one-tap reschedule, automated reminders, and first-party guest data captured on every order. No per-cover or per-order tax to a third party, and the guest relationship stays yours.
Claude Agent SDK is purpose-built for production agentic workflows — strong tool use, computer use, long-horizon reasoning, MCP integration. OpenAI Agents SDK excels at multi-agent orchestration with handoffs and built-in tracing. We pick whichever fits your use case best — and sometimes use both.
Yes. We've built voice agents for restaurant reservation lines, no-show recovery calling, private-event qualification, post-visit satisfaction surveys, and lapsed-diner win-back campaigns. We use VAPI, Retell, or custom Twilio + Claude pipelines — whichever produces the best latency and call quality.
Yes. We build the pipeline that pulls POS, reservations, labor, and marketing into one source of truth, then surface it in dashboards you'll actually use — covers by shift, no-show rate by day, repeat-visit rate by channel. One place, finally reconciled.
Yes — 100%. Full IP transfer is included by default. We retain no licenses, no rights, no royalties. The code lives in your repo, deploys to your infrastructure, and runs under your accounts.
Simple agents: 2–3 weeks. Voice agents: 2–4 weeks. Dashboards and portals: 4–8 weeks. Full custom CRM / loyalty platform: 6–12 weeks. Because we use Claude Code, our timelines are typically half what traditional dev shops quote. Every project is scoped with a fixed timeline up front.
Fixed-price projects run $3K–$50K+ depending on scope, or $75/hr on an hourly retainer with no minimums. Every fixed-price build includes a 30-day bug-fix warranty free. And we always sign NDAs — send yours at the discovery call. The fastest way to a real number is to book a call and get a quote.